I did not start with who was buying. I started with who was stuck. By the time I reached out, I already knew more about their problem than they had told anyone.
You did not show up pitching. You showed up knowing. By the time the evaluation started the incumbent was already losing, they just did not know it yet. The research told you where the gap was. The playbook told you how to use it. The patience told you when.
"The best displacement is the one where the customer feels like they made the decision on their own. Your job was just to make sure they had the right information at the right time."